Xfinity Covid-19

Xfinity WiFi Hotspot Access Opens Nationwide in Response to Coronavirus

Xfinity WiFi hotspots in out-of-home locations will be available for free to anyone who needs them, including non-Xfinity Internet customers, to keep our communities connected with their friends and family.

What hotspots are included?
Xfinity WiFi hotspots located both indoors and outdoors in places like shopping districts, parks, businesses, and train stations will be open. Hotspots located in customers’ homes are not opened to the public.

Customers and non-customers can find the exact hotspot locations at xfinity.com/wifi/#find-a-hotspot. Xfinity Internet customers can also locate them through the Xfinity WiFi Hotspots app.

Does the free access apply to both customers and non-customers?
Yes, anyone in proximity to an Xfinity WiFi hotspot (located on the map) can access it.

How can I connect to an Xfinity WiFi hotspot?

  1. Visit xfinity.com/wifi or use the Xfinity WiFi Hotspots app to see a map of Xfinity WiFi hotspots. All open hotspots, both indoor and outdoor, will be displayed on the map in blue.
  2. Once at a hotspot, customers and non-customers should select xfinitywifi from the list of available WiFi networks, and then launch a browser.
  3. Xfinity Internet customers can sign in using their Xfinity ID and password to be automatically connected to Xfinity WiFi hotspots in the future. Non-Xfinity Internet customers can connect by clicking the Accept and Connect button. Non-Xfinity customers will be able to renew their complimentary sessions every 12 hours.

How do I know if I’m attempting to connect to an open Xfinity WiFi Hotspot or if I’m trying to connect to an unavailable Xfinity WiFi Home Hotspot?
You should see the Accept and Connect button when attempting to access an Xfinity WiFi hotspot that has been opened. Below are examples of what the Accept and Connect button looks like.

Opened Xfinity WiFi Indoor/Outdoor Hotspots Access Page – Website View on a Computer:
Xfinity WiFi Hotspots Access Page View on Computer. Accept and connect button on the bottom.

Opened Xfinity WiFi Indoor/Outdoor Hotspots Access Page – Website View on a Mobile Device:
Xfinity WiFi Hotspots Access Page View on a Mobile. Accept and connect button on the middle.

If you do not see the Accept and Connect button, and, instead, you see a login page and an option to purchase Xfinity WiFi Passes, this is an Xfinity Home Hotspot, which is not opened to the public. Below are examples of what the login page looks like.

Xfinity Home Hotspot Access Page – Website View on a Computer:
Xfinity Home Hotspots Access Page View on a Computer. Sign in page.

Xfinity Home Hotspot Access Page – Website View on a Mobile Device:
Xfinity Home Hotspots Access Page View on a Mobile. Sign in page.