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NetFortris provides flexible, scalable, cloud-based voice and data communications customized with the exact security and compliance your business needs. Multi-level protection, cloud-based backup and bi-directional failover ensure business continuity while big data analytics with real-time service control improves your operational performance. NetFortris also serves its customers with carrier-grade networks, business and communications applications, and expert service. Our solution engineers work with you to design a fully managed and automated system tailored for your business.

FAST FACTS 

  • Established operations in August 1994
  • Privately-held by SPIRE Capital, NY
  • Acquired Fonality in 2017 to enhance VoIP and UCaaS suite of services
  • Headquartered in Plano, TX and Seattle, WA with three NOCs supporting customers 24/7/365
  • Nationally deployed fiber-based
  • VoIP offering with highly-customized voice and data services
  • Comprehensive suite of secure cloud solutions
  • Specialized solutions for multi-site enterprises, retail, healthcare, and financial services
  • 11,000+ enterprise customers

Cloud Communications Platform (CCP) 

This unique, open software-defined platform offers central control, visibility, and management of all services through a single pane of glass. Network and application resources can be managed, and IT managers have access to on-demand bandwidth, automatic load balancing and optimization, analytics, and advanced security services.

Contact Center Solutions 

NetFortris enables call centers to efficiently manage thousands of calls as well as large teams of customer service representatives without incurring the cost and expense of an on-premise call center solution. Our solution includes automatic voice recording, auto attendant, call distribution with skills-based routing, cloud call center management, and PCI-compliant technology to protect sensitive user information.

Communications Suite 

The NetFortris Communications Suite offers world-class communications through Fonality’s Heads Up Display (HUD), providing options to employees in any location, on any device. HUD delivers IM, presence, group chat, voice, video collaboration & screen sharing, and file sharing to increase collaboration among team members, both local and remote.

Total Control SD-WAN

Total Control SD-WAN from NetFortris is a fully managed network solution which aggregates and maximizes all bandwidth resources, regardless of access type and size. Mission critical applications get the priority and QoS they need, and can be adjusted at any time. That means your business operations can leverage connected technology to sell and service your customers, partners and employees better, without compromising security, privacy, or control.

MPLS Network 

Our carrier-grade, 10G private network provides a foundation for businesses with unmatched performance, uptime, and security. Voice, video, and data are consolidated and managed via a single, highly-secure connection. Our MPLS reduces total cost of ownerships and ensures safe, effective, and worry-free connectivity.

Security 

Security is a primary focus for NetFortris. With our hosted firewall, secure VPNM access, and unified threat management solutions, customers can be assured that malware and viruses never infect their environment. With NetFortris, their sensitive data is completely protected.

Analytics 

NetFortris offers a wide array of analytics solutions for managing network bandwidth, performance, load balancing, and voice/video quality of service. Custom analytics can be built through the Cloud Services Platform (CSP).