Five9-Google

How Five9 is Innovating with Google Cloud to help with COVID-19 Helping your customers during this time of disruption presents many challenges as well as opportunities. Whether your organization has been severely or mildly impacted by the changes brought on by the COVID-19 pandemic, you have likely found that it is more important than ever to keep your customers updated on changes to your business as your organization works to adapt to the new environment in which we are all ...

Talkdesk Covid-19

Talkdesk enables remote working environments for front-line customer service staff, now more crucial than ever to succeed in a rapidly changing world   Talkdesk Now deploys a cloud contact center solution in as little as 24 hours Talkdesk Mobile Agent converts any mobile device into an agent call desk Talkdesk Boost moves contact centers to the cloud within 15 days, ...

operational-costs

During these challenging times when companies are having difficulty earning revenues and laying off employees, allow VesuvITas to assist your business in reducing operational costs.  By leveraging lower-cost quality solutions, your businesses can retain your valuable employees.  If your business could benefit from the expertise of VesuvITas, please register here for a free technology solutions assessment. TEM: Telecom Expense Management ...

Xfinity Covid-19

Xfinity WiFi Hotspot Access Opens Nationwide in Response to Coronavirus Xfinity WiFi hotspots in out-of-home locations will be available for free to anyone who needs them, including non-Xfinity Internet customers, to keep our communities connected with their friends and family. What hotspots are included? Xfinity WiFi hotspots located both indoors and outdoors in places like shopping districts, parks, businesses, and ...
Nice Acquires Brand Embassy

Nice / NiceInContact Acquires Brand Embassy

Today Nice announced that they have acquired a company by the name of Brand Embassy. Until 2015 I had never heard of Brand Embassy, but a colleague of mine introduced me to them when we at VesuvITas