The VesuvITas Difference
Over 30 years, we’ve developed processes to enable deployment success, user adoption, and customer engagement. Our experience will teach you which products work best under your circumstances in your business vertical.
We provide short-term tactical solutions and couple that with a solid long-term strategic roadmap as a part of a holistic technology assessment. Our focus is on your customer interactions, customer experience, cybersecurity with an eye towards constant and never-ending improvement.
Let the experts at VesuvITas partner with your business to shorten the time to execute, lower resources investment, reduce deployment time, and in some cases can even prevent those career-ending technology purchase decisions.
Recent Blog
Five9-Google
How Five9 is Innovating with Google Cloud to help with COVID-19 Helping your customers during this time of disruption presents many challenges as well as opportunities. Whether your organization has been severely or mildly impacted by the changes brought on by the COVID-19 pandemic, you have likely found that it is more important than ever to keep your customers updated on changes to your business as your organization works to adapt to the new environment in which we are all ...
Talkdesk Covid-19
Talkdesk enables remote working environments for front-line customer service staff, now more crucial than ever to succeed in a rapidly changing world Talkdesk Now deploys a cloud contact center solution in as little as 24 hours Talkdesk Mobile Agent converts any mobile device into an agent call desk Talkdesk Boost moves contact centers to the cloud within 15 days, ...
operational-costs
During these challenging times when companies are having difficulty earning revenues and laying off employees, allow VesuvITas to assist your business in reducing operational costs. By leveraging lower-cost quality solutions, your businesses can retain your valuable employees. If your business could benefit from the expertise of VesuvITas, please register here for a free technology solutions assessment. TEM: Telecom Expense Management ...
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VesuvITas
22 hours ago
Successful digital transformation--using digital technologies to create new (or modify existing) processes to fundamentally change how your business operates and delivers value to customers--isn’t about having the right kind of luck. It’s about taking the time to understand your current organizational state and vision of how to successfully get where you want to go (and understanding what that desired end state is). It’s about coordinating a range of ecosystem-wide initiatives (versus single, siloed efforts) that combine to effectively scale change. Most importantly, it’s about making decisions based on what will create the most value for your diverse stakeholders (customers, employees, partners, shareholders) versus short-term tactical defend activities.⠀
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#customerexperience #cx #custexp #digitaltransformation #change #Avaya #VesuvITas⠀
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www.avaya.com/blogs/archives/2020/05/lasting_impact_requires_tireless_effort/ ... See MoreSee Less
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VesuvITas Contact Center Selection,CX & ConsultingFollow
We LISTEN, LEAD, and DESIGN optimized Customer Experiences. * CX * Contact Center * Cloud * Security * Analytics *
In many ways, the experience a customer has with a business is even more important than overall perceived value of the product or service they're paying for.
#customerexperience #cx #custexp #cxstrategy #customerjourney #customerfeedback #VesuvITas⠀
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https://searchcustomerexperience.techtarget.com/tip/6-ways-customer-experience-influences-sales
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